Shipping policy

1. Scope of Application

This Shipping Policy applies to all orders placed via the website, hotline, or official sales channels of 2B FOODS nationwide.

2. Delivery Areas

2B FOODS delivers to:

• Ho Chi Minh City
• Can Tho City and nearby provinces
• Other provinces nationwide via logistics partners

3. Delivery Time

Estimated delivery time:

• Ho Chi Minh City: 1 – 2 business days
• Other provinces: 2 – 5 business days
• Remote areas: 3 – 7 business days

⏱ Delivery time may vary depending on weather conditions, logistics partners, or peak seasons.

4. Shipping Fee

Shipping fees are calculated based on:

• Delivery distance
• Order weight and size
• Promotional policies or campaigns

👉 Free or discounted shipping may apply depending on order value or promotions.

5. Delivery Process

1. Order confirmation
2. Safe packaging according to food standards
3. Handover to logistics partner
4. Delivery to customer
5. Order completion confirmation

6. Responsibility

• 2B FOODS ensures proper packaging before shipment
• Logistics partners are responsible during transportation
• Customers should check the product upon receipt

7. Failed Delivery Cases

Delivery may fail in the following cases:

• Customer cannot be contacted
• Incorrect address information
• Customer refuses to receive the order

In such cases, the order may be redelivered or handled according to policy.

8. Contact Information

2B FOODS COMPANY
📍 47 Street No.12, Van Phuc Urban Area, Ho Chi Minh City, Vietnam
🏭 Factory: 3151A National Highway 80, Can Tho, Vietnam
📞 0917 997 264
📧 info.2bfoods@gmail.com